Return & Refund Policy

At Wahume, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

• You may request a return within 7 days of receiving your order.

• To be eligible for a return:

  • The item must be unused, in its original packaging, and in the same condition that you received it.

  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Certain items cannot be returned, such as:

• Perishable goods (food, flowers, etc.)

• Personal care items (cosmetics, undergarments, etc.)

• Customized or sale items

Refunds

• Once we receive and inspect your return, we’ll notify you of the status.

• If approved, your refund will be processed to your original payment method within 7 business days.

• Shipping charges are non-refundable.

Exchanges

• We only replace items if they are defective or damaged.

• To request an exchange, please contact us at wahumestore@gmail.com.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or wrong.

• We recommend using a trackable shipping service.

Contact Us

For questions about returns and refunds, reach us at:
wahumestore@gmail.com | 03432260662